End-user delight is a key deliverable in today’s consumer-driven market. How does this change the expectations on operations, and how can we change our own methodologies to deliver a delightful experience to our clients, the application teams? Two years after deploying our first application on OpenStack Essex, our team is able to focus on increasing our own velocity delivering platform services with OpenStack as a reliable and invisible provider. This in turn provides the foundation for our application teams to iterate even faster.
