Jacki Bauer is a Senior User Experience Designer with more than 8 years of experience translating user needs into compelling online experiences. She has an MS in Human Computer Interaction from Indiana University. Before moving to Austin to work at Rackspace, she spent 6 years in DC designing solutions for government clients such as the EPA, CDC and DoD. She is currently the UX Lead for Rackspace Private Cloud and contributing member of the OpenStack User Experience community.